A LITTLE CLARITY
Your questions, answered.
You don't need all the answers before you get in touch. Here are a few helpful starting points.
When does the technical survey happen?+
The technical survey takes place after you commission the project and pay the agreed deposit. Mo checks the site and measurements, then we resolve the technical details and obtain your final approval before manufacture.
Do I need plans before contacting you?+
No. Start with your ideas, a few photos or a sense of what isn't working. If you have room measurements or architectural plans, bring them to your conversation.
Can I choose my showroom?+
Yes. Select Acton, Ruislip or Twickenham in your enquiry. The enquiry is directed to that showroom's email address.
Is my appointment automatically booked?+
No. Tell us your preferred day, time and contact method. The team will check availability and confirm arrangements with you.
Can I browse the brochure without filling in a form?+
Yes. Open our interactive brochure directly from the navigation. You can also request a brochure by email.
How much will my kitchen cost?+
That depends on the size, layout, cabinetry, surfaces, appliances and scope of work. Talk to your designer about your budget so the design conversation reflects it.
Can we discuss installation?+
Yes. Ask the team to explain the installation arrangements, scope, costs and timing for your particular project before you proceed.
Can I contact you on WhatsApp?+
Yes. The WhatsApp button opens a conversation with our team. We will reply when someone is available; it is not an automated live-chat bot.